Huntsman Eldridge
Huntsman Eldridge Surveyors Limited has extensive experience in advising building owners, adjoining owners.
Monday - Friday 09:00 - 17:00

Saturday and Sunday - CLOSED

020 8742 2625

info@huntsmaneldridge.co.uk

121c Godolphin Road,

Shepherds Bush, London W12 8JN

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Quality Assurance Policy

Quality Assurance Policy Statement

Huntsman Eldridge Surveyors Ltd is committed to a policy of Quality Assurance throughout the company activities, ensuring that the professional service quality satisfies the specific requirements of all clients. It is the policy of the company to market only professional services of a quality that will merit and earn client satisfaction by performing all functions reliably and effectively.

This means:

  • We find the solutions that best suit our client
  • We meet and exceed our client’s expectations in terms of both delivery and specification
  • Every project is thoroughly supervised
  • We are open and honest about deadlines and costs
  • Our staff are trained to give a polite, efficient and friendly service
  • Ensure compliance with rules, regulations and standards set by the CIOB, CBC and FPWS to all members of staff including continuous professional development to refine and improve communication, control procedures and further training improve our level of quality assurance to ensure that all staff are suitably qualified and equipped to meet these requirements.
  • Ensure all employees are aware of their responsibilities within the Quality Assurance Policy
  • Carry out regular appraisals with employees to encourage a committed and motivated workforce to produce the highest level of service to our customer
  • Ensure that all sub-contractors and others who are involved in our projects meet the required quality standards
  • Ensure Health & Safety policy is implemented at all times with risk assessments and method statements produced where required
  • Form an effective communication structure including keeping the client informed and involved at all stages of the project
  • Minimise the waste of materials and resources in line with our Sustainability Policy

The directors of the company have given the Quality Representative full authority to carry out the Quality Assurance Policy of the company, and all company personnel are required to co-operate with the Quality Representative in carrying out this task.

In addition the company operates an equal opportunities employment policy throughout all its activities.

This statement is communicated to all employees, suppliers and sub-contractors and is made available to the public.