Quality Assurance Policy Statement

Huntsman Eldridge Surveyors Ltd is committed to a policy of Quality Assurance throughout the company activities, ensuring that the professional service quality satisfies the specific requirements of all clients. It is the policy of the company to market only professional services of a quality that will merit and earn client satisfaction by performing all functions reliably and effectively.

 

This means:

  We find the solutions that best suit our client

 

  We meet and exceed our client's expectations in terms of both delivery and specification

 

  Every project is thoroughly supervised

 

  We are open and honest about deadlines and costs

 

  Our staff are trained to give a polite, efficient and friendly service

 

  Ensure compliance with rules, regulations and standards set by the CIOB, CBC and FPWS to all members

of staff including continuous professional development to refine and improve communication, control

procedures and further training improve our level of quality assurance to ensure that all staff are suitably

qualified and equipped to meet these requirements.

 

  Ensure all employees are aware of their responsibilities within the Quality Assurance Policy

 

  Carry out regular appraisals with employees to encourage a committed and motivated workforce to produce

the highest level of service to our customer

 

  Ensure that all sub-contractors and others who are involved in our projects meet the required quality standards

 

  Ensure Health & Safety policy is implemented at all times with risk assessments and method statements

produced where required

 

  Form an effective communication structure including keeping the client informed and involved at all stages

of the project

 

  Minimise the waste of materials and resources in line with our Sustainability Policy

 

The directors of the company have given the Quality Representative full authority to carry out the Quality Assurance Policy of the company, and all company personnel are required to co-operate with the Quality Representative in carrying out this task.

 

In addition the company operates an equal opportunities employment policy throughout all its activities.

 

This statement is communicated to all employees, suppliers and sub-contractors and is made available to the public.

 

Health and Safety Policy

Quality Assurance Policy

Equal Opportunities Policy

Environmental Policy

Corporate Social Responsibility